Return Policy

 

 

What are the return conditions?

 

The return period is 14 days from the day you receive the product.

 

Special production products, hair accessories, swimwear, party accessories, hats and socks are not refundable. Used, worn, washed or damaged packaging products cannot be returned 

 

It is not subject to the  process. In these cases, no refund will be made.

 

How can I return the products I bought?

 

In order to return your products for FREE, it will be sufficient to deliver our customer number to the nearest Yurtiçi cargo branch by specifying “504539330”.

If your payment method is cash on delivery - transfer, we ask you to write your IBAN information (IBAN owner name, surname and IBAN number) inside the package.

When you return a product, your money will be refunded by sticking to your payment method after receiving approval from product review.

If you have made your payment with a debit/credit card, your refund will be returned to your card within 2-5 business days.

If you have paid with the option of payment at the door or money order, it will be returned to the IBAN number you will send to us within 2-5 working days.

Note: Do not forget to take note of the return cargo tracking number given to you by Yurtiçi Kargo during your return.

 

Do I pay the shipping fee for returns?

 

You can send your orders to us for FREE with the selected cargo company (Domestic) on behalf of Le Mabelle.

 

When will I be refunded for the product I returned/canceled?

 

The return process is completed within 2-5 business days from the date we receive the returned product (if the product complies with the return conditions).

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